1. Who We Are

Domain Services is operated by a sole trader based in the United Kingdom. For the purposes of data protection law, we are the data controller responsible for your personal information collected through this website.

For privacy-related inquiries, you can contact us at:
privacy@domainservices.co.uk

2. What Data We Collect

When you use our contact form or interact with our website, we may collect the following information:

• Name
• Email address
• Phone number
• Your message or enquiry
• Technical data, such as your IP address, browser type, operating system, and time of access

We also use Google reCAPTCHA to prevent spam and abuse, which may collect additional browser and user interaction data in accordance with Google's Privacy Policy.

3. How We Collect Your Data

We collect data when:

• You submit a contact form
• You interact with the website (e.g. your IP and browser data are logged automatically)

4. Why We Collect Your Data

We process your data for the following purposes:

• To respond to your enquiry (legitimate interest)
• To maintain website security and prevent spam via Google reCAPTCHA (legitimate interest)
• To improve and manage our website (legitimate interest)

We rely on legitimate interest as our lawful basis for processing your personal data, as you have initiated contact with us.

5. How Long We Keep Your Data

We retain contact form submissions and related email communications for as long as necessary to manage your enquiry, provide ongoing support, or meet legal or administrative obligations. In some cases, this may include long-term retention.

You may request deletion of your personal data at any time by contacting privacy@domainservices.co.uk, and we will comply unless we are required to retain it for legal or legitimate business reasons.

6. Who We Share Your Data With

We do not sell your personal data.
Your data may be processed or stored by trusted service providers we use to operate the site securely and efficiently, such as:

• Website hosting provider
• Email hosting service
• Google (for reCAPTCHA only)

These providers are bound by confidentiality and data protection obligations.

7. International Data Transfers

Your data may be processed on servers located outside the UK, particularly if using global services like Google. Where this applies, we ensure adequate safeguards are in place in accordance with UK data protection laws.

8. Your Data Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Object to or restrict how your data is used
• Request data portability
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise your rights, contact us at privacy@domainservices.co.uk

9. Data Security

We implement reasonable technical and organisational measures to protect your personal information, including SSL encryption and access controls.

10. Cookies and Tracking

We do not currently use cookies for marketing or analytics purposes. However, Google reCAPTCHA may use cookies or device data in accordance with Google's Privacy Policy.

11. Updates to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.